shipping . refunds . returns

    • $5.00 Flat Rate shipping
    • All orders are shipped via USPS by First Class or Priority Mail, at our discretion, depending on the weight & value of the order.
    • If you need your order by a certain date, please contact us.
    • Shipping only to US addresses
    • Tracking numbers are emailed directly to the customer
    • Orders that are mishandled or lost by the USPS cannot be replaced at no charge, unless they have been insured at checkout.
    • Most orders require up to 10 business days for processing. Processing times will vary depending on the number of orders in house at any given time. 
    • USPS Shipping times can take from 3 to 7 business days depending on the shipping class
    • Due to the custom nature of personalized items, all sales are final.
    • Please inspect your order immediately upon receiving it. Email hello@sewgracious.com right away if you have a customer service question, so that we can evaluate the issue.